Colorado Community Health Network (CCHN), in partnership with the Colorado Center for Nursing Excellence, implemented the Community Health Center Frontline Management/Supervisory Leadership Program. In August, the third and final group of CHC employees from across Colorado participated in coaching and leadership workshops as part of this program.
Since the inaugural leadership and coaching workshops in June 2011, leadership participants (Leaders) attended a four-day intensive training session. Leaders learned and developed skills in communication, active listening, conflict resolution, cultural competency, leadership and leadership traits, change management, negotiation, and process improvement. Additionally coaching participants (Coaches) attended a two-day intensive workshop where they also learned about leadership and were given an overview of Leaders’ training information. Coaches focused learning on how to effectively coach, this includes providing information about asking powerful questions, “fixing” vs. “empowering,” and the difference between supervising and coaching.
Over six months, the new group of Leaders and Coaches will use skills learned from the workshops and put them into practice through their day to day work, capstone projects, supervision responsibilities and coaching sessions. CHCs and employees receive the benefit of a robust experiential learning through a six-month transformation learning process. To date, 105 Leaders and Coaches have passed through the program training.
CCHN and CHC staff are excited about this learning opportunity that will help CHC staff further develop their coaching and leadership skills. Staff who are advancing their skills ultimately are enhancing the teamwork, leadership and productivity within their CHCs.
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